Chaos reigns at the Solana Hotel as Mateo and Les find it hard to keep control. Les’s son Liam is now working at the hotel‘s handyman. Gavin and Noreen are not happy after showing up at the hotel and leasrning their luggage has been lost. Mateo ends up reluctantly coaches Liam in the art of chatting up pretty women. Keneth and Gavin comfort lately widowed Jacqueline but they end up getting a nasty shock when they think they have seen the ghost of Donald. Joyce Temple-Savage, the new manager of the hotel, secretly watches eveything that is going on as she is determined to see the hotel become four star.